Legal & Platform Rules

Terms and Conditions – 22rs Platform User Agreement

These Terms and Conditions govern your use of the 22rs platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read and accepted these terms in full.

Last Updated: January 2026
Key Points at a Glance

These cards summarise the most important aspects of the 22rs Terms and Conditions. The full terms follow below — please read both.

Eligibility — 18+ Only

You must be at least 18 years old to register and use 22rs. One account per person. Creating duplicate accounts to claim multiple bonuses is strictly not allowed and will result in account closure.

Deposits & Withdrawals in PKR

All transactions on 22rs are in Pakistani Rupees. Supported methods include JazzCash, Easypaisa, Raast and bank transfer. Withdrawals are processed to the same method used for the original deposit where possible.

Bonus Wagering Requirements

All bonuses carry wagering requirements that must be met before the bonus balance can be withdrawn. Requirements are shown clearly on each offer before you opt in. Not reading them does not exempt you from them.

Account Security

You are responsible for keeping your login details secure. 22rs will never ask for your password by email or chat. If you suspect unauthorised access, contact support immediately and change your password.

Prohibited Activities

Bonus abuse, multi-accounting, use of automated betting software, collusion in poker or live games, and any form of fraud are prohibited. Accounts found in violation will be suspended and balances forfeited.

Responsible Gaming Tools

Deposit limits, loss limits, session time reminders and self-exclusion options are all available in your account settings. These tools are there to help — using them is encouraged, not a sign of a problem.

1 Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the User") and 22rs ("the Platform", "we", "us"). By accessing the 22rs website, creating an account, making a deposit, or placing any bet or wager, you confirm that you have read, understood and accepted these Terms in full.

If you do not agree with any part of these Terms, you must not use the platform. Continued use of 22rs after any update to these Terms constitutes acceptance of the revised version. We recommend bookmarking this page and checking it periodically.

Important

These Terms apply to all users, regardless of how they access the platform — desktop browser, mobile browser or any other method. Claiming that you were unaware of these Terms does not exempt you from their application.

2 Eligibility & Registration

To open an account on 22rs, you must meet all of the following requirements:

  • Be at least 18 years of age. 22rs does not knowingly allow access to minors. If we discover that an account holder is under 18, the account will be closed immediately and all funds may be forfeited.
  • Be registering on your own behalf — not on behalf of another person.
  • Not currently be subject to a self-exclusion agreement with 22rs or any related platform.
  • Not have had a previous 22rs account closed for breach of these Terms.
  • Provide accurate, complete and truthful information at registration. Providing false information — including a false name, date of birth or contact details — is grounds for immediate account suspension.

Each person is permitted to hold one account only. Operating multiple accounts, whether simultaneously or over time, is a breach of these Terms. 22rs uses technical and manual checks to identify duplicate accounts. Where duplicates are found, all accounts may be closed and balances may be voided.

Verification

22rs may require you to verify your identity at any point — at registration, before processing a withdrawal or during routine account review. Verification documents may include a CNIC, proof of address or confirmation of your payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account restrictions.

3 Account Rules

You are solely responsible for all activity that takes place under your 22rs account. This includes bets placed, games played and any changes made to account settings. You must keep your login credentials confidential and must not share your username or password with anyone else.

22rs will never ask for your password by email, live chat or any other communication. If you receive any communication claiming to be from 22rs and requesting your password, treat it as fraudulent and report it to our support team.

  • You must log out of your account on any shared or public device.
  • If you suspect unauthorised access to your account, contact 22rs support immediately.
  • You are responsible for bets placed on your account, whether by you or by someone else who accessed your account due to your failure to protect your credentials.
  • Account balances, bonuses and rewards are not transferable between accounts or to third parties.

22rs reserves the right to suspend or close any account that it reasonably believes is being used in breach of these Terms, for suspicious activity, or for any other reason at our reasonable discretion. Where an account is closed for breach, any balance remaining may be forfeited depending on the circumstances.

4 Deposits & Payments

All deposits on 22rs are made in Pakistani Rupees (PKR). Supported deposit methods include JazzCash, Easypaisa, Raast, standard bank transfer, debit cards and other supported mobile wallets as displayed on the deposit page.

  • Deposits are credited to your 22rs balance once confirmed by the relevant payment provider. Mobile wallet deposits via JazzCash and Easypaisa are typically credited within minutes.
  • You may only deposit using a payment method registered in your own name. Using a payment method belonging to another person is not permitted.
  • Minimum and maximum deposit amounts vary by payment method and are displayed at the point of deposit.
  • 22rs does not charge fees for deposits, though your payment provider may apply their own charges — these are outside our control.
Third-Party Payments

Deposits made from a payment method not in your name will be returned and may trigger an account review. This applies whether the third-party payment was intentional or accidental. Always use your own JazzCash, Easypaisa or bank account.

5 Withdrawals

Withdrawal requests can be submitted from the Withdrawal section of your 22rs account. All withdrawals are paid in PKR to a payment method registered in your name.

  • Withdrawals are processed to the same method used for your most recent deposit where possible.
  • Your account must be fully verified before any withdrawal can be processed. See Section 2 for verification requirements.
  • Bonus funds that have not met wagering requirements cannot be withdrawn. Only real-money balances and converted bonus funds are withdrawable.
  • Minimum withdrawal amounts apply and are displayed on the withdrawal page.
  • Most withdrawals are processed within one working day once approved. Mobile wallet withdrawals to JazzCash or Easypaisa are typically fastest.
  • 22rs reserves the right to request additional identity verification before processing large withdrawals.

Withdrawal requests may be delayed or declined if there is an ongoing account review, if verification documents have not been submitted, or if there is reasonable suspicion of fraudulent activity. In such cases, 22rs will communicate the reason to the account holder where permitted.

6 Bonuses & Promotions

22rs offers a range of bonuses and promotional offers including welcome deposit bonuses, reload bonuses, free bets, cashback and VIP rewards. Each promotion has its own specific terms, which are displayed on the Promotions page before you opt in.

The following general conditions apply to all bonuses unless stated otherwise in the individual promotion terms:

  • One bonus per player: Each promotion is available once per account, per household and per IP address. Claiming the same promotion across multiple accounts constitutes bonus abuse.
  • Wagering requirements: Bonus funds must be wagered a specified number of times before they can be withdrawn. The wagering multiplier is shown on each offer. Wagering with bonus funds does not count towards VIP loyalty points.
  • Eligible games: Some bonuses are restricted to specific game categories. Wagering on excluded games while a bonus is active may not contribute towards the wagering requirement and may void the bonus.
  • Expiry: Bonuses that are not used or wagered through within the stated validity period will be removed from your account automatically.
  • Real money first: When a real-money balance and a bonus balance coexist, real-money funds are used first in most cases unless the promotion specifies otherwise.

22rs reserves the right to withdraw, amend or cancel any promotion at any time. Where a promotion is cancelled after a player has opted in and made a qualifying deposit, we will treat the affected player fairly on a case-by-case basis.

Tip

If you do not wish to be subject to wagering requirements, you can choose not to opt into a bonus at the point of deposit. Depositing without a bonus means your balance carries no playthrough conditions and is freely withdrawable subject to standard identity verification.

7 Sports Betting Rules

Sports betting on 22rs covers cricket, football, esports and other sports. All bets are subject to the specific rules for each sport, which are available in the Sports section of the platform.

  • Bets are accepted up to the market closure time shown on the event. Late bets submitted after market closure will be voided.
  • Live in-play bets are accepted subject to real-time odds. Due to the nature of in-play betting, there may be brief delays between placing a bet and confirmation — during this time the odds may change.
  • In the event of a match being abandoned, postponed or reduced (e.g. by rain in cricket with a DLS result), settlement follows the rules stated for that sport. Generally: if an official result is declared by the governing body, bets are settled on that result; if no result is declared, bets are voided and stakes returned.
  • 22rs reserves the right to void bets where odds were published in error or where there is evidence of unusual market activity suggesting knowledge of the outcome in advance of the bet.
  • Maximum payout limits apply per event and per day. These are displayed in the Sports section and may vary by sport and market type.
  • PSL, international T20 cricket, bilateral series and ICC tournament markets are subject to the relevant cricket governing body's official results only.

8 Casino & Game Rules

Casino games on 22rs — including slots, live dealer tables, fish shooting games and bingo — use certified random number generators (RNG) for all automated outcomes. Live casino tables use real dealers and physical game equipment. The platform does not manipulate game outcomes.

  • All game outcomes are final once the hand, spin or round is complete. 22rs does not accept retrospective claims about game results that were correctly settled at the time.
  • In the event of a technical error or system failure during a game, any bets placed during the affected period may be voided and stakes returned at the discretion of 22rs.
  • Players must not use automated software, bots or scripts to play casino games. Any account found to be using such software will be suspended immediately.
  • Fish shooting game prizes and multipliers are as described within the game itself. Bonus multipliers are applied to the bet amount per shot, not the total session deposit.

9 Prohibited Conduct

The following activities are strictly prohibited on 22rs. Engaging in any of these may result in immediate account suspension, balance forfeiture and permanent ban:

  • Creating more than one account to claim bonuses or exploit promotions
  • Using another person's identity or payment method
  • Exploiting software bugs or errors to gain unfair advantage
  • Using automated betting software, bots, scripts or any non-human interaction
  • Collusion with other players in poker, live tables or any multiplayer game
  • Attempting to manipulate match or game outcomes through any means
  • Money laundering or using 22rs for any illegal financial activity
  • Abusive, threatening or discriminatory behaviour towards support staff or other players
  • Accessing the platform from a jurisdiction where doing so is explicitly prohibited by local law

22rs cooperates with relevant authorities where required by law. Accounts suspected of illegal activity may be frozen pending investigation without prior notice.

10 Privacy & Data

22rs collects and processes personal data as described in our Privacy Policy. By registering, you consent to the collection and processing of your information as outlined in that policy.

Key points regarding your data on 22rs:

  • Your personal information is used to manage your account, process payments, verify identity and comply with applicable requirements.
  • 22rs does not sell your personal data to third-party advertisers.
  • Payment details are handled through secure payment processors and are not stored in plain text by 22rs.
  • You may request access to your personal data or request deletion of your account by contacting support.

For the full details of how 22rs handles your data, please read our Privacy Policy.

11 Responsible Gaming

22rs is committed to providing a gaming environment where players can make informed choices and stay in control of their spending. Gaming should be entertainment, not a financial strategy or a response to stress.

  • Deposit limits and loss limits can be set in your account settings. Once set, limits cannot be increased immediately — a cooling-off period applies before any limit increase takes effect.
  • Session time reminders can be configured to alert you after a set period of continuous play.
  • Self-exclusion is available for any period from 30 days to permanent. Self-exclusion cannot be reversed during the agreed period.
  • If you believe someone in your household has accessed 22rs and they are under 18 or have a gambling problem, contact support immediately.

For full information on the responsible gaming tools available and guidance on managing your play, visit our Responsible Gaming page.

12 Changes to These Terms

22rs reserves the right to update or amend these Terms at any time. When significant changes are made, we will update the "Last Updated" date at the top of this page. For major changes that materially affect player rights or obligations, we will make reasonable efforts to notify registered users.

Your continued use of 22rs after an update to these Terms constitutes acceptance of the revised version. If you do not agree with a change, you should stop using the platform and contact support to close your account.

13 Contact

If you have questions about these Terms, need to report an issue with your account, or wish to make a complaint, please contact the 22rs support team. Support is available 24/7 and can be reached through the live chat facility on the platform or by email.

Email: [email protected]

22rs aims to respond to all queries within 24 hours. Complaints related to bet settlement, bonus disputes or account actions will be reviewed by the relevant department and a response provided within 3 working days.

Related Policies

These Terms should be read alongside the Privacy Policy and Responsible Gaming Policy, both of which form part of the agreement between you and 22rs.

Common Questions About Our Terms

No. 22rs is strictly an 18+ platform. Anyone under the age of 18 is not permitted to register, deposit or participate in any game or betting activity on the platform. If it is discovered that a user is under 18, their account will be closed immediately, any winnings will be forfeited, and deposits may be returned to the original payment method. If you believe a minor has accessed 22rs through your device or payment method, contact support immediately.

For promotions that require manual opt-in, the bonus cannot generally be applied retroactively after the qualifying deposit has been made. This is why it is important to activate an offer before depositing. If you believe a technical error prevented your opt-in from being registered, contact support with your deposit transaction reference and the team will review the case. Outcomes are at 22rs's discretion and retroactive bonusing is not guaranteed.

Each individual person may hold one account. Two different people in the same household can each hold an account, but bonus promotions are typically limited to one per household to prevent systematic bonus abuse. If two accounts in the same household are flagged as potentially the same person — based on shared device, shared IP or shared payment method — both accounts may be reviewed. Providing different names and contact details does not by itself prevent accounts from being identified as duplicates.

You can request account closure or self-exclusion by contacting 22rs customer support. For self-exclusion, you will be asked to specify a period — minimum 30 days, with permanent exclusion also available. Once a self-exclusion is in place, it cannot be reversed during the agreed period regardless of subsequent requests to reopen the account. Any real-money balance remaining will be held and can be requested after the exclusion period ends, subject to verification. Read the full details on our Responsible Gaming page.

If you believe a bet has been settled incorrectly, contact 22rs support with your bet reference number and the reason for your dispute. The sports trading team will review the settlement against the official result from the relevant governing body — for cricket this means the PCB, ICC or equivalent official source. Disputes must be raised within 7 days of the original settlement. 22rs aims to respond to bet settlement disputes within 3 working days. The decision of 22rs is final where the settlement is consistent with the official result and the platform's published sports betting rules.

Understood the Terms? Start Playing on 22rs

Register your account, deposit in PKR via JazzCash or Easypaisa, and access 500+ games alongside live cricket and PSL betting — all in one platform built for Pakistan.

18+ only. Please play responsibly. All amounts in PKR.